SHIPPING DELAYS: Please see our Shipping page for the latest Aramex updates

Free shipping over $100 for members! ($150 for guests) Not a member? Sign up now.

faq

FAQs

Frequently Asked Questions

No, very sorry, we do not. We only deliver within New Zealand and to the Chatham Islands.

We are a one-off shop. We are only located in beautiful Taupo. (11 Gascoigne Street, Taupo, 3330, New Zealand) Come visit us!

Yes. This is a complimentary service. Please advise us when you order what occasion the gift is for & we will wrap accordingly. However, if in-store we do ask for a voluntary donation to the local food bank for this service and appreciate anything that can be given.

No! We have a huge stock inventory in-store. We’re slowly getting there though, with just over 14,000 items online so far!

No, we do not offer any other forms of delivery. We do offer in-store pick up as an alternative.

This is determined by Aramex (Fastway) Couriers. A good rule of thumb is if NZ post deems your address as rural. Please contact us if you have any concerns.

Please refer to our shipping page, which has all the information you require on it.

Our standard opening hours are as follows:

Mon – Fri: 9-5

Sat: 9-4

Sun: 10-3

For public holidays we do close the following days – Christmas Day, Boxing day, New Year’s Day, Good Friday & Anzac Day.

Other public holiday days we open at 10am

Do you have another question that hasn't been answered? Please contact us.

X