おもてなし Omotenashi (O-mo-te-na-shi) is deep-rooted in Japanese culture and means to wholeheartedly look after guests. It is a selfless practice that centres around care for the guest, not the expectation of receiving something in return. Hospitality and care are provided from the heart, unhidden and unprotected, a deeply respected practice.
Omotenashi works with a range of manufacturers from time-honoured ceramic producing regions throughout Japan, culminating a storied heritage of knowledge passed through history, combined with a fresh eye from enthusiastic local creatives. “Our factories are amongst the most respected in Japan, and we work with a specialist quality assurance team to make sure that every piece earns its Omotenashi label.”